The Indian government’s new food delivery platform, the Open Network for Digital Commerce (ONDC), is quickly gaining momentum as a significant competitor to established platforms such as Zomato and Swiggy. The ONDC allows restaurants to sell food directly to consumers, removing the need for a middleman. Although it has been available since September 2022, it is currently gaining popularity, with reports stating that it has recently exceeded 10,000 daily orders. Users are also comparing prices with Swiggy and Zomato and finding that ONDC is relatively cheaper, as seen in screenshots being shared online.
What is ONDC and what does it offer?
ONDC is a platform developed by the Government of India that enables restaurants to sell food directly to consumers. Moreover, in addition to food, the platform also offers groceries, home décor, cleaning essentials, and other items for purchase.
In which city ONDC was launched first
Although ONDC was initially launched in Bengaluru in September 2022, it has since expanded its services to multiple cities.
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ONDC pricing compared to Swiggy/Zomato?
When compared to other platforms such as Swiggy and Zomato, ONDC offers significantly lower prices. For instance, an order that costs ₹209 on Swiggy and ₹212 on Zomato can be purchased for only ₹147 on ONDC.
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How to use ONDC to order food and other items?
ONDC can be accessed through the UPI platform Paytm. To use ONDC, users can type ‘ONDC’ in the search bar, which will display a variety of options ranging from groceries and cleaning essentials to food stores. For ordering food specifically, users can type ‘ONDC Food’ and browse the available cuisines. Similar to Swiggy or Zomato, ONDC then displays restaurant options, and food is delivered to the user’s doorstep upon ordering. It is worth noting, however, that as ONDC is still a relatively new platform, not all restaurants have begun selling food through it.
